Free practice audit
We go through your patient records, phones, booking flow, online presence and staffing, and show you exactly where the practice is weakest and what each gap is costing you.
You get a written report and a plan in priority order.
Empty chair time is the most expensive thing in your practice.
We audit your practice, find where patients and hours are slipping away, and build a custom plan to win them back. Then we do the work with you, one step at a time.
Canadian owned and operated. We take one partner practice per area.
Day sheet
Thursday, two chairs
Open chair time
4 h
Operatory 1
Crown prep
Open
Filling
Lunch
Root canal
Open
Consult
Hygiene
Recall cleaning
Recall cleaning
Open
Open
Lunch
Recall cleaning
Open
Perio maintenance
Recall cleaning
Most practices are not short on patients. They are leaking them.
The clinical work is good. The gaps are in everything around it, and they are hard to see from the operatory. These are the four we look for first.
-
Patients who drifted away
Hundreds of people in your records are overdue for hygiene or stopped partway through treatment. Nobody has time to call them.
-
Enquiries that never get booked
Calls go to voicemail during the morning rush. Web forms sit for a day. The patient books with the practice that answered.
-
Systems from another decade
Paper charts, no online booking, manual reminders, a website that has not changed in years. Each one costs a little every day.
-
A chair with nobody to run it
An open hygienist or assistant role means a room you pay for and cannot use.
What we do
Every practice starts with a free audit. What comes after depends on what it finds. You never get a package you did not need.
Patient reactivation
We contact the overdue and lapsed patients already in your records and get them back on the schedule, starting with hygiene recall and unfinished treatment.
You get booked appointments from patients you already earned once.
Practice growth plan
New patients from your own neighbourhood: your Google profile, reviews, local search, ads and the follow-up that turns an enquiry into a booked visit.
You get a steady, trackable flow of new patient enquiries.
Digital modernization
We move an established practice onto current tools: online booking, automated reminders, digital forms, a website that works on a phone. We set it up and train your team.
You get a practice that runs the way patients now expect.
Headhunting
We find and screen hygienists, assistants, front desk staff and associates. Full-time hires or subcontractors, depending on what the schedule needs.
You get shortlisted candidates, not a pile of resumes.
How it works
Custom plans only, rolled out in stages so your team is never asked to change everything at once.
-
Audit
We look at how the practice runs today and find the weak points.
-
Custom plan
You get a plan built for your practice, in order of what pays back fastest.
-
Staged rollout
We start with one change, get it working, then add the next.
-
Review
We report what changed in plain numbers and adjust the plan together.
One partner practice per area.
We will not help you win patients and then do the same for the practice down the street. When we partner with a practice, that area is closed to every other practice for as long as we work together.
That also means we cannot take everyone. If your area is still open, the audit is where we both find out whether it is a fit.
Check if your area is openRequest a free practice audit
Tell us a little about the practice. We will reply within one business day to confirm your area is open and set up a time to talk.
- The audit is free, with no obligation to continue.
- One partner practice per area.
- Canadian owned and operated.
300 Greenbank Road, Ottawa, Ontario